Privacy Policy

1. Introduction

FamilyCareGuard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using FamilyCareGuard, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, pseudonymous user ID)
• Care logs, events, concerns, and actions
• Photos and media files (with EXIF metadata removed)
• Family member information (pseudonymized)
• Device information for authentication

2.2 Automatically Collected Information

• Device identifiers and platform information
• App usage analytics (anonymized)
• Sync timestamps and connection information

3. How We Use Your Information

• To provide and maintain our services
• To enable family collaboration and real-time updates
• To ensure data integrity through hash chain validation
• To send push notifications (with your consent)
• To improve our services and user experience
• To comply with legal obligations

4. Data Protection

4.1 Encryption

All data is encrypted in transit using TLS 1.3 and encrypted at rest using AES-256 encryption. Photos are stored with encryption and have EXIF metadata automatically stripped.

4.2 Pseudonymization

We use pseudonymous identifiers instead of real names. Your identity cannot be determined from stored data alone.

4.3 Access Control

Only family members you explicitly invite can access your care logs. All access is logged and audited.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With family members you explicitly invite to your family group
• With service providers who assist in operating our services (under strict confidentiality agreements)
• When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing
• Object to certain types of processing

To exercise these rights, contact us at privacy@familycareguard.app

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your account and all associated data at any time. Deleted data is permanently removed within 30 days.

8. Children's Privacy

FamilyCareGuard is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@familycareguard.app
Address: [Your Company Address]